You can request a return within 14 days from the date of receipt of the order, send us a request by filling out this form.

A . You need to ship back the package booking a courier of your choice to Vicario Cinque - Via Roma, 10 - Brendola 36040, Italy

B. Prepare the package by placing the products inside their original packaging (we recommend reusing the box the order arrived in).

C. The refund of the full order amount will be made via bank transfer to the IBAN indicated during the procedure within 10 working days.

Before proceeding with the return, read the Conditions of Sale and make sure that the products are returned in their original condition and with the label.

If you want to change size or replace an item, send us a request by filling out this form .

After checking the availability of the requested item you will receive a confirmation email with instructions on the next steps.

We will book the collection of the package via courier at the address you indicated. For the first item exchange, shipping costs are paid by Vicario Cinque.